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Place Trade Strength and Security: Privacy Policy


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Our Privacy Policy




Place Trade Financial, Inc. has created this privacy statement in order to demonstrate our firm commitment to customer privacy on the Internet. The following discloses our information gathering and dissemination practices for this web site: www.placetrade.com.



The information that we have comes directly from you. This includes such information as your name, address and Social Security number that you provided on applications, agreements or other forms. In addition, we maintain records of each of your transactions and holdings processed by us.

We also may obtain information about you, such as your credit history or other facts relating to creditworthiness, from a consumer-reporting agency.

Our site's registration form requires users to give us contact information (like their name and e-mail address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We use your IP address to help diagnose problems with our server, and to administer our Web site.

Place Trade Financial provides investment brokerage services by means of its own internal operation and those of its clearing firm and other unaffiliated third party providers such as mutual funds and variable product sponsors. Place Trade Financial acts as an introducing broker to its clearing firm, which in turn processes the transactions and acts as the account custodian. All of the above named parties receive and maintain information about you that is related to and necessary for processing investments in your account.



This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The Trading Area uses SSL (Secure Socket Layer) technology to provide a secure environment for all transactions. If you do not have an up-to-date browser that supports SSL, you should upgrade today. We restrict access to information about you to those employees and authorized agents who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards to maintain the confidentiality of your information.



Place Trade Financial does not sell your nonpublic personal information. We provide information about current or former clients from the sources described above to parties outside of this firm only as described below:

To other companies as necessary to process your business. For example, we process your mutual fund and variable product transactions through product providers with whom we have dealer-selling agreements. If you have a trading account, the information that we obtained from you is given to the clearing firm for purposes of facilitating securities trading and statement preparation. These parties must limit their use of the information to the purpose for which it was provided.

Where required by law or regulation. Examples include responses to a subpoena, court order or regulatory demand. As authorized by you, you may direct us, for example, to send account statements or other account information to a third party. As otherwise authorized or permitted by law. For example, the law permits us to respond to a request for information about you from a consumer-reporting agency.

Supplementation Information

This site may supplement the information that you provide when submitting an application for an account with information that is received from third parties.



The Place Trade Financial Web site contains links to other Web sites. Place Trade Financial is not responsible for the privacy practices or the content of such Web sites.


Who is Covered by the Privacy Policy

The Privacy Policy applies to consumers who are customers or former customers of Place Trade Financial. We provide our Privacy Policy to customers when they open a new account and annually thereafter. In the event of a change, a revised Privacy Statement will promptly be posted to our Web site. Any dispute over our Privacy Policy is subject to this notice and our Terms and Conditions, including arbitration of disputes and limitation of damages.



Our site provides users the opportunity to opt-out of receiving communications from us. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.


E-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Call 1-800-50-PLACE 
Mail your request to:
Place Trade Financial
4030 Wake Forest Rd., Suite 300
Raleigh, NC 27609



This site gives users the following options for changing and modifying information previously provided.

E-mail to  This email address is being protected from spambots. You need JavaScript enabled to view it.
Call 1-800-50-PLACE 
Mail your request to:
Place Trade Financial
4030 Wake Forest Rd., Suite 300
Raleigh, NC 27609


If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact:

Sarah Place 
Place Trade Financial, Inc.
4030 Wake Forest Rd., Suite 300
Raleigh, NC 27609
This email address is being protected from spambots. You need JavaScript enabled to view it.


Because many of our clients accounts are cleared through Interactive Brokers LLC we have included a copy of their privacy policy below for your convenience. This page was updated on 11/14/2015. Please contact us for an updated policy if necessary in the future. 



Interactive Brokers Group Privacy Notice

At Interactive Brokers ("IB"), we understand that confidentiality and security of the personal information that you share with us is important. That is why we have developed specific policies and practices designed to protect the privacy of your personal information.

By opening an account with IB or by utilizing the products and services available through IB, you have consented to the collection and use of your personal information in accordance with the privacy notice set forth below. We encourage you to read this privacy notice carefully.

IB does not sell customer lists or customer email addresses to third party marketers.

In order to provide brokerage services and to comply with regulatory requirements, IB collects certain personal, nonpublic information from you. This includes information:

  • Provided during the IB account application process (e.g., your name, e-mail address, telephone number, birth date, social security number, investment objectives, etc.);
  • Acquired as a result of the transactions you conduct through the IB system;
  • Received from consumer-reporting agencies;
  • Collected through Internet "cookies."

Cookies are bits of textual information that are sent electronically from a web server to your browser and are stored on your computer. They do not identify you individually or contain personal information about you, unless you have identified yourself or provided the information by, for example, opening an account or registering for an online service. IB may use cookies to measure and identify website traffic patterns and to track the performance of web features and advertisements. By providing IB with a better understanding of how you and others use IB's website and other web services, cookies enable IB to improve the navigation and functionality of its website and to present you with the most useful information and offers. IB may share information obtained from cookies with its employees, agents, and affiliates, but does not sell such information to unaffiliated third parties. IB may permit other companies or their third party ad servers to set cookies on your browser when you visit an IB website. Such companies generally use these cookies as we do. We also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our website that is used for targeted interactivebrokers.com advertising during your visits to other websites. To opt-out of data collection by Interactive Brokers for targeted advertising on other websites visit http://media1.interactivebrokers.com/optout.html.

We safeguard the confidentiality of your information in a number of ways.

For example:

  • We do not sell or license lists of our customers or the personal, nonpublic information that you provide to us.
  • We restrict access to the personal, nonpublic information that you have shared with us to those IB employees, agents and affiliates who need to know such information in connection with the services that IB provides to you.
  • We maintain strict employment policies that prohibit employees who have access to your personal, nonpublic information from using or disclosing such information except for business purposes.
  • We take substantial precautions to safeguard your personal, nonpublic information. For example, the IB system can be accessed only by authorized IB personnel via valid user names and passwords. In addition, our Internet-based systems include security measures such as encryption and firewalls.

We do not disclose personal, nonpublic information to individuals or entities that are not affiliated with IB, except as provided by law. For example, among other reasons, we may disclose or report such information: where necessary to authorize, effect, administer or enforce transactions that you request or authorize; to maintain and administer your account; to provide you with account confirmations, statements and records; to maintain appropriate archival records; where we believe that disclosure is required by applicable law, rules or regulations; to cooperate with law enforcement, regulatory or self-regulatory organizations; to enforce our customer and other agreements; to meet our obligations; or to protect our rights and property. As long as consistent with applicable securities laws and regulations, we may share anonymized account information or anonymized delayed order information with third parties (and/or share such information among our affiliates) for the purpose of analysis, research, market data compilation, product creation, establishing order routing and execution relationships, or for any other lawful purpose.     

Finally, if you choose to subscribe to any of Interactive Brokers Investors' Marketplace suite of third-party services that are provided through the IB website, we may disclose such information to the service providers as necessary for them to provide the services that you have requested. IB requires these service providers to enter into confidentiality agreements with IB that limit their use of the information that they receive. Such agreements prohibit the service provider from using IB customer information that they receive other than to carry out the purposes for which the information was disclosed.

If you have any questions about these policies, please contact IB Customer Service through the IB website at the Customer Service Contact Page.




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