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Education Center / How do I? > Client Services > Linking Accounts: Frequently Asked Questions (FAQs)

How to / Can I Link My Accounts Together?



Linking Accounts: FAQs

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   FAQs: Issues and Questions 

If you have questions about linking your accounts together, check here for more information:

Eligible accounts include Independent individual and IRA accounts which have matching country and state of legal residence and account title.


The principal benefits of linkage are ease of access and potential savings in market data subscription fees. Following linkage, all accounts will be accessed via a single User Name, password and SLS device. After login to the trading platform or Account Management, you will be provided with a drop-down window for selecting the account you wish to trade or perform administrative tasks thereby eliminating the need to memorize multiple login information or maintain additional security devices.

In addition, as market data subscriptions are billed at a session level (i.e., User Name) and only a single TWS session can be viewed for any one user at a given time, account holders previously maintaining duplicate market data subscriptions for multiple accounts have the opportunity to consolidate those following linkage.


Yes. In the case of a linkage request where the two accounts are SLS enrolled but maintain different devices, PT requires that the account holder retain the device having the highest protection rating as noted at the time of your request.


In the case of Security Code Cards, you may discard of the device once the linkage has been processed. For all other devices, you will need to return the device to PT to ensure that your account is not assessed a lost device fee. Click here for additional information regarding returning your device.


No. Once an account linkage has been requested and processed, all subsequent requests must be linked to that original grouping.


No. Once a link has been established it is permanent and cannot be undone.


Yes. PT will calculate the consolidated monthly commission generated across all linked accounts. If the consolidated commission exceeds the number of accounts multiplied by USD 10, the minimum activity fee will be waived. If the consolidated commissions are less than the required minimum, an activity fee is charged on an account-by-account basis. Please review the website for information regarding Minimum Monthly Activity Fees and remember to check out our special promotion while you are there!


Linkage requests are automatically processed as of the close of business on the day submitted when accounts are SLS enrolled and the individual information on record identical (e.g. mailing address, telephone numbers, email address, etc.). If any of these conditions are not met, the linkage request will not be processed until SLS enrollment is complete and/or Compliance review of the information changes and any supporting documentation necessary to evidence the change has been received.


Account holders are allowed to designate a billing account from which all market data fees may be deducted. We recommend that you select the account which generates the greatest level of commission activity if your subscription provides for a fee waiver should your monthly commissions reach a minimum threshold (e.g., U.S. Securities & Commodities Market Data Bundle). PT will only look to the activity conducted in the billing account to determine waiver eligibility rather than aggregating the commission activity across all linked accounts. In selecting the billing account, consideration should also be given to selecting an account having the greatest level of equity as well as cash. This will minimize situations where the account has insufficient cash and the billing serves to increase the margin debit balance or where the account does not have margin permissions or maintains insufficient equity with loan value which, in both cases, will result in the liquidation of positions to cover the fees. PT will not act to automatically transfer cash across linked accounts to meet subscription obligations.





If the recommendations on this page have not solved your problem, please call us at 919-719-7200 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description of the issue you are having, including the following information:


  • Problem statement in the subject line, for example:"Unable to communicate with the server" message
  • Mode of connection (Landline, Wi-Fi or Cellular).
  • The device and version you are using.





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